bengal Casino Terms and Conditions
Please read all the terms below carefully before using this platform. By creating an account or accessing the site, you are considered to have accepted these terms.
General Introduction
Applicability and Acceptance
These Terms and Conditions ("Terms") form a legal agreement between bengal Casino ("bengal", "we", "our") and any user of the site ("you", "member"). These Terms apply to the bengalcasino.cam website, its associated mobile applications, and all services provided.
By registering an account, logging in, or using the site in any way, you confirm that you have read, understood, and fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the site.
bengal reserves the right to change these Terms at any time. Continuing to use the site after updated Terms are published means you have accepted the new terms. You are therefore advised to review this page regularly.
Account Registration and Management
Eligibility and Registration
To open an account and use the services at bengal Casino, the following conditions must be met:
- You must be at least 21 (twenty-one) years of age. No one under the age of 21 may use this platform.
- You must be accessing the site from a country or region where this service is legally permitted.
- Each person may create only one account. Multiple accounts will be closed and funds held in them may be forfeited.
- You must provide accurate name, date of birth, mobile number, and other details at the time of registration. Providing false information may result in account suspension or closure.
- You are solely responsible for keeping your account password confidential. You are personally accountable for all activity on your account.
Identity Verification
bengal reserves the right to verify the identity of any member when required. A national ID card, passport, or other relevant documents may be requested for verification. Withdrawals may be placed on hold until identity verification is completed.
Account Closure
You may close your account at any time by contacting the support team. bengal also reserves the right to suspend or permanently close an account without prior notice in cases of rule violations.
Financial Transactions
Deposit Terms
bKash, Nagad, and Rocket mobile wallet methods are accepted for deposits at bengal Casino. The minimum deposit amount is ৳300 (three hundred taka). Once a deposit is successfully completed, it is generally credited to the account immediately.
Only a payment account registered in your own name may be used for deposits. Using a third party's account to deposit is strictly prohibited, and such transactions may be cancelled and the account placed under investigation.
Withdrawal Terms
The following conditions apply for withdrawals:
- The minimum withdrawal amount is ৳800 (eight hundred taka).
- bKash, Nagad, and Rocket can be used for withdrawals.
- A successful withdrawal generally takes between 30 minutes and 3 hours to process.
- The payment account used for withdrawal must match the name under which you are registered.
- After claiming any bonus, the specified wagering requirement must be met before a withdrawal can be made.
| Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳300 | ৳800 | 30 minutes – 3 hours |
| Nagad | ৳300 | ৳800 | 30 minutes – 3 hours |
| Rocket | ৳300 | ৳800 | 30 minutes – 3 hours |
Bonuses and Promotions
Welcome Bonus
bengal Casino offers new members a 200% first deposit bonus of up to ৳15,000. The wagering requirement for this bonus is 25 times the bonus amount. For example: depositing ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000; before withdrawing, you must wager ৳2,000 × 25 = ৳50,000.
Other Promotions
bengal has several recurring promotions for regular members:
- Weekly bengal Reload: 50% bonus, up to ৳8,000, wagering 20x, minimum deposit ৳300. Can be claimed once per week on any deposit.
- bengal Slots Festival: 75% bonus, up to ৳10,000, wagering 25x, minimum deposit ৳300. Available when depositing for slot games only, and can be claimed once per day.
- Weekend bengal Cricket Dhamaka: 60% bonus, up to ৳12,000, wagering 22x, minimum deposit ৳300. Applies when depositing for cricket or sports on the last two days of each week.
- bengal Birthday Gift: reward of up to ৳2,000, wagering 15x. Can be claimed once per year during your birthday month.
General Bonus Terms
- Separate wagering requirements apply to each promotion, as stated in the respective promotion details.
- A bonus applies to one account, one household, one device, and one IP address only.
- bengal reserves the right to cancel bonuses and suspend accounts if there is evidence of bonus abuse or manipulation.
- bengal reserves the right to change, suspend, or cancel any promotion at any time.
VIP Program and Weekly Cashback
VIP Levels and Benefits
bengal Casino's VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. The weekly cashback rate differs at each level:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.6% weekly cashback
- Gold: up to 0.9% weekly cashback
- Platinum: up to 1.2% weekly cashback
- Diamond: up to 1.5% weekly cashback
Weekly cashback is paid as a set percentage of the total net loss for the week (total losses minus total winnings). For example: a Gold level member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.9% = ৳180 in cashback.
Advancement to a higher VIP level depends on the member's overall activity and bengal's assessment. bengal reserves the right to review VIP benefits at any time.
Gaming and Betting Rules
General Rules of Play
All slots, live casino, cricket, and other sports betting games available at bengal have their own rules. It is your responsibility to read the specific rules of each game before playing.
- bengal reserves the right to void unintended winnings or transactions resulting from software errors or technical issues.
- If an internet connection is lost or a device issue occurs, the outcome of an ongoing game will be determined according to the applicable rules.
- In the event of a dispute over a game result, bengal's decision will be considered final.
- For sports betting, if a match is cancelled or postponed, bet amounts will be refunded or settled according to bengal's prevailing policy.
Prohibited Activities
Any of the following activities are strictly prohibited and will result in immediate account closure:
- Using multiple accounts to gain unfair advantage from bonuses or promotions.
- Exploiting any game system, software, or technical vulnerability.
- Attempting to influence the site or games through hacking, manipulation, or any other unlawful method.
- Using the site for money laundering or other financial crimes.
- Placing bets or conducting transactions using a third party's account or funds.
Privacy and Data Protection
Use of Personal Information
bengal collects, stores, and processes your personal information solely for the purposes of providing services, verifying identity, and maintaining platform security. We never sell your personal information to third parties. Full details of how your information is used are set out in our Privacy Policy.
The site uses SSL encryption technology, which keeps your financial and personal information secure. If you notice any suspicious activity related to security, please notify our support team immediately.
Responsible Gaming Policy
Informed and Controlled Gaming
bengal believes that gaming is a form of entertainment — it should not be seen as a source of income. We encourage all members to play responsibly and within their means. All gaming and betting activity is for ages 21+ only.
If you feel that gaming is having a negative effect on your daily life, seek help without delay. bengal's support team is available 24/7 via live chat and email in both Bengali and English. On the Responsible Gaming guidelines page you will find information on self-exclusion, setting limits, and support organisations.
- Contact the support team to set a deposit limit on your account.
- You may temporarily or permanently close your own account at any time.
- Seeking professional help to address a gaming addiction is always encouraged.
Mobile Application
App Terms of Use
bengal Casino's Android (APK) and iOS mobile applications are available through official channels. All terms on this page apply to use of the app. All transactions, gaming, and bonus activity carried out through the app are governed by the same rules as the website.
It is your responsibility to ensure the security of your device and internet connection when using the app. You are advised not to access your account on unfamiliar or unsecured networks.
Limitation of Liability and Dispute Resolution
bengal's Limitation of Liability
bengal always aims to provide uninterrupted service, but temporary inconvenience may occur due to technical issues, server downtime, or third-party service disruptions. bengal does not accept direct financial liability in such circumstances, but commits to resolving issues as quickly as possible.
If you have any objection regarding a game result, bet settlement, or account matter, please contact the support team within 30 days. bengal will review the dispute and communicate a decision within a reasonable timeframe.
Contact and Support
For any questions about the Terms or our services, bengal's support team is available 24/7 via live chat and email in both Bengali and English. Visit our FAQ section for quick answers to common questions.
Miscellaneous Provisions
Entire Agreement and Severability
These Terms constitute the entire agreement between bengal and the member and replace any prior oral or written understandings. If any provision of these Terms is found to be legally unenforceable, the remaining provisions will continue in full force.
Transfer of Rights
A member may not transfer their account or any rights acquired under this agreement to a third party. bengal may, at its discretion, transfer rights and obligations under this agreement to another entity.
Language
These Terms have been prepared in Bengali. If versions in multiple languages are published and a dispute arises, the Bengali version will prevail.